Jan grew up in the Silver Valley, graduating from Kellogg High School. She then attended North Idaho College on a journalism scholarship and also studied sales and business at SCC before joining the Exchange in 1982. Jan has completed several levels of Landmark Education throughout the years and has won awards for ad campaigns and design from the Pacific Northwest Association of Want Ad Newspapers. She recently earned her Associate Advertising Executive certification, after an intensive course study held in various locations in the U.S. through AFCP's Learning Institute. With over 35 years of experience, Jan has developed a keen sense for what a business needs to gain customers. She likes to help small businesses develop campaigns, not just ads. She is always willing to listen, consult and create a long-term plan of action for her advertisers.
Helen, a British Ex-Pat, has been involved in publishing for over 25 years. She moved to Spokane in 1993 and started working at the Exchange in the front office. Her graphic design and layout talents were discovered and she was asked to join the Graphics team to create display ads. Now with her many years experience, she oversees the Graphics Department, Mac computer network and day to day production of our publications. She also assists in ad sales and handles many of the display advertising accounts. Helen enjoys working with small businesses & neighborhoods in the Spokane area.
Kylah excels as a Customer Relations Professional & Social Media Manager for the Exchange, as well as Manager of Real Estate Advertising, Regional Ad Specialist, and the Executive Director of the Pacific Northwest Association of Want Ad Newspapers (PNAWAN) & Western Regional Advertising Program (WRAP), which is hosted by Exchange Publishing here in Spokane. She is also heavily involved in our national Association of Free Community Papers (AFCP), in which she has been named AFCP Rising Star, has served on multiple committees, including Membership & Conference Planning, and she recently spoke on a panel at a national conference about innovative technology in today's newsroom.
Kylah has been with the Exchange since 2014, just after moving to Spokane from her native San Diego. She is a University of Maryland graduate with a BA in Linguistics. She speaks Spanish and Russian, has traveled abroad extensively, and has interned for National Geographic.
Deena Miller hails from the beautiful state of Montana and has the work ethic and enthusiasm just like most Montanans! Deena has Bachelor’s and Master’s Degrees in Elementary Education and has broadly studied the English Language while learning about dyslexia. The year 2020 happened and after 30 years of being a classroom teacher, Deena is leaving the classroom to discover a new challenge and adventure, delivering the weekly LC Valley Exchange paper! She is new to the area, and excited to immerse herself in helping local businesses in the LC Valley. Deena loves meeting new people & helping them find the greatness in their business by showing them that advertising pays off! The Exchange Family has welcomed her with open arms because what she may lack in advertising experience she compensates with unmatched enthusiasm to learn!
Sam joined The Exchange Publishing team in early 2017. Prior to working in publishing she earned a Bachelor's Degree in Communication Studies with an emphasis in Public Relations and a minor in Journalism from Eastern Washington University. Upon graduation she worked in radio promotions for 3.5 years. Sam is looking forward to this new chapter in her life and utilizing the skills she has already developed to help local businesses find success in print. In her free time Sam enjoys hiking, practicing circus arts, photography and traveling with her husband.
Amanda was born and raised in Spokane. She attended Eastern Washington University and graduated with a Bachelor's in Communications in 2013. After graduating, she worked in radio promotions for 4 years. Amanda joined The Exchange team in 2018 and brought with her experience in event setup, customer relations and copy-writing. In her free time she likes to go shopping, play video games, cook and read.
Jillian joined the Exchange Publishing team in late 2019. She is a Spokane native and received her bachelor's degree from Eastern Washington University in Visual Communication Design in 2017. Prior to joining the Exchange team, she has experience in screen printing, sign production layout, banking, esthetics and customer service. In her free time, Jillian likes to do wedding makeup, cook, go camping and spending time with her husband & dog.
Heath is a Walla Walla native who moved to Spokane in 1997 to attend Spokane Falls Community College for Graphic Design. He's been in the print industry since 2000 working at The Inlander, Griffin Publishing, and independently as a freelance graphic designer. Specializing in ad design, logo development, and publication layout, Heath is enjoying working with all the varied clients of The Exchange. An avid outdoorsman, Heath spends as much time as possible in the woods and on the water with his family and friends.
Pat has been in the publishing field for over 20 years and with the Exchange since 1996. During this time, has worn many hats and has been involved in almost every area of publishing. He has a background in page layout and design, building and maintaining websites, and many computer networking certifications. Pat recently earned his Associate Advertising Executive certification, after an intensive course study held in various locations in the U.S. through AFCP's Learning Institute. Pat is also very involved in the community in which he lives and works.
Donna has been a resident of Spokane Valley FOREVER, she has a family and friend-base that matches no other. Donna joined The Exchange in 1985, and later became a part of the office sales team, working many years with customers for display & classified advertising for both The Exchange and Horse Previews Magazine. She loves working with people and for the past year has been working independently, servicing Horse Previews customers.
Barbara began managing at the Exchange in 2000 after working as an area realtor in the 1990's and the Executive Director of the Coeur d'Alene Realtor Association. In 2002, she was asked to represent the Pacific Northwest Association of Want Ad Newspapers (PNAWAN) on the National level as a board member of the Association of Free Community Papers, traveling the US and Canada. In 2014, Barbara was elected as president of PNAWAN after transferring the association headquarters from Lewiston to Spokane. Barbara became the sole owner of the Exchange in 2015 and has made great strides in digital and print advancement. Always investing in her community and employees, Barbara encourages growth, education and training for her staff. She recently earned her Associate Advertising Executive certification, after an intensive course study held in various locations in the U.S. through AFCP's Learning Institute. She enjoys swimming, boating, snowboarding and having family fun.